NAATI CCL Urdu Immigration & Settlement Practice Dialogues — Worked Examples

Immigration interpreting in Urdu involves Perso-Arabic bureaucratic vocabulary like دستاویزات (dastaavezaat, documents), درخواست (darkwaast, application), شہریت (shehriyat, citizenship), and قانونی (qaanooni, legal) that characterize formal government interactions. The Nastaliq script convention means identity documents and official forms use right-to-left script, requiring interpreters to navigate between writing systems when verifying names, dates, and reference numbers. Gender-honorific agreement runs through every sentence, and formal address using آپ (aap, you, respectful) with corresponding verb forms is standard for immigration officials. Code-mixing with English immigration terms — visa, PR, passport, Centrelink, Medicare, and bridging visa — is extremely heavy in Australian Urdu conversations. Formal letter-writing conventions affect how Urdu speakers frame written applications and supporting statements, using formulaic Perso-Arabic expressions. The code-mixing dynamics are especially complex in immigration contexts, where English institutional terms are embedded in Urdu grammatical structures with Urdu verb endings — visa لگانا (visa lagaana, to apply for a visa).

7 practice dialogues

Student Visa — Extension Enquiry

This dialogue is between a male international student and a Migration Agent. The student's visa is expiring soon and he is seeking advice on extending his student visa.

Seg 1Migration Agent
English → LOTE

Good morning. You've come to discuss extending your student visa. Can you tell me about your current visa situation?

Seg 2Client
LOTE → English

سب کلاس 500 طالب علم ویزا پر ہوں، اگلے ماہ ختم ہو رہا ہے۔ مقالہ مکمل کرنے کے لیے مزید چھ ماہ چاہییں۔

Seg 3Migration Agent
English → LOTE

If you need more time for your thesis, apply for a new student visa. Your current visa must still be valid when you apply. Processing takes four to six weeks.

Seg 4Client
LOTE → English

جی، پچھلے ہفتے ملی۔ نئی درخواست کا خرچ کتنا ہے؟ ویزا ختم ہونے سے پہلے عمل مکمل ہو جائے گا؟

Seg 5Migration Agent
English → LOTE

The application fee is sixteen hundred dollars. If you apply while your current visa is valid, you'll automatically receive a bridging visa.

Seg 6Client
LOTE → English

برجنگ ویزا پر کام کر سکتا ہوں؟ ابھی ہفتے میں بیس گھنٹے تک کام کی اجازت ہے۔

Seg 7Migration Agent
English → LOTE

Yes, a Bridging Visa A carries over the same work conditions as your current student visa. That means up to twenty hours per week during the academic term, and unlimited hours during scheduled breaks.

Seg 8Client
LOTE → English

ہیلتھ انشورنس کا کیا؟ اوورسیز سٹوڈنٹ ہیلتھ کور ختم ہونے والا ہے۔

Seg 9Migration Agent
English → LOTE

You'll need valid Overseas Student Health Cover for the entire duration of your visa application. You must submit proof of your OSHC extension when you lodge the application.

Seg 10Client
LOTE → English

انشورنس کمپنی کو فون کرکے بڑھواتا ہوں۔ اور کوئی دستاویزات چاہییں؟

Seg 11Migration Agent
English → LOTE

You'll need your passport, the new Confirmation of Enrolment, proof of OSHC, evidence of financial capacity, and your academic transcript. I'd also strongly recommend a letter from your supervisor about your research progress.

Seg 12Client
LOTE → English

شکریہ۔ تمام دستاویزات جمع کرکے جلد از جلد درخواست دائر کروں گا۔

Partner Visa — Application Enquiry

This dialogue is between a man and a Migration Agent. The man is married to an Australian citizen and is enquiring about applying for a partner visa.

Seg 1Migration Agent
English → LOTE

Welcome. You've come to discuss applying for a partner visa. Is your partner an Australian citizen?

Seg 2Client
LOTE → English

جی، بیوی پیدائشی آسٹریلوی شہری ہیں۔ شادی کو دو سال ہو گئے۔

Seg 3Migration Agent
English → LOTE

Good. The partner visa has two stages — a temporary subclass 820 and a permanent subclass 801. You apply for both at the same time.

Seg 4Client
LOTE → English

درخواست کا خرچ کتنا ہے؟ سنا ہے کافی مہنگا ہے۔

Seg 5Migration Agent
English → LOTE

The current application fee is around nine thousand dollars, paid as a lump sum. It's one of the most expensive visa fees. This covers both stages of the visa.

Seg 6Client
LOTE → English

رشتہ حقیقی ہے کیسے ثابت کریں؟

Seg 7Migration Agent
English → LOTE

You'll need evidence across four categories — financial, household, social, and commitment to each other. This includes things like joint bank accounts, a shared lease, photographs together, and statutory declarations from friends and family.

Seg 8Client
LOTE → English

جائزہ کتنا وقت لگتا ہے؟ عارضی ویزا ملنے سے پہلے برجنگ ویزا پر کام کر سکتا ہوں؟

Seg 9Migration Agent
English → LOTE

Processing times for the temporary visa are currently twelve to eighteen months. Yes, you'll receive a bridging visa with full work rights and eligibility for Medicare.

Seg 10Client
LOTE → English

مستقل رہائش کب ملے گی؟

Seg 11Migration Agent
English → LOTE

The permanent stage is assessed two years after the temporary visa. You'll need to show the relationship is ongoing through photos, joint finances, and statutory declarations.

Seg 12Client
LOTE → English

لمبا عمل، لیکن قابل ہے۔ وضاحت سے سمجھانے کا شکریہ۔

Skilled Migration — Points Test Discussion

This dialogue is between a woman and a Migration Agent. The woman is a skilled professional discussing her eligibility for a skilled migration visa under the points test.

Seg 1Migration Agent
English → LOTE

You've come to discuss a skilled migration visa. Can you tell me about your current occupation and qualifications?

Seg 2Client
LOTE → English

سافٹ ویئر انجینئر ہوں چھ سال تجربہ کے ساتھ۔ کمپیوٹر سائنس میں بیچلر ڈگری ہے۔

Seg 3Migration Agent
English → LOTE

Software engineering is on the skilled occupation list. Let's look at your estimated points. How old are you?

Seg 4Client
LOTE → English

بتیس سال۔ انگریزی اسکور کافی ہے یا نہیں اس کی فکر ہے۔ آئی ای ایل ٹی ایس میں مجموعی سات ملے۔

Seg 5Migration Agent
English → LOTE

Let me calculate. Age thirty-two is thirty points. Bachelor's degree fifteen. IELTS seven overall is ten. Eight years experience is fifteen. Total seventy.

Seg 6Client
LOTE → English

تو تقریباً ساٹھ سے پینسٹھ پوائنٹ؟ دعوت نامے کے لیے کافی ہے؟

Seg 7Migration Agent
English → LOTE

Sixty-five is the minimum requirement, but currently invitations are typically issued at seventy-five to eighty points or above. You can gain additional points by improving your English score or obtaining a state government nomination.

Seg 8Client
LOTE → English

ریاستی نامزدگی کیا ہے؟ کتنے اضافی پوائنٹ ملتے ہیں؟

Seg 9Migration Agent
English → LOTE

Each state wants specific skilled workers. A 190 visa gives five extra points but requires two years in that state. A 491 regional visa gives fifteen extra points.

Seg 10Client
LOTE → English

علاقائی علاقے میں رہنے کو تیار ہوں۔ مہارت جائزہ پہلے ضروری ہے؟

Seg 11Migration Agent
English → LOTE

Yes, a skills assessment is mandatory before you can submit an Expression of Interest for the points test. For software engineers, the assessment body is the ACS. The process usually takes six to eight weeks.

Seg 12Client
LOTE → English

سمجھ آ گئی۔ فوراً اے سی ایس جائزہ شروع کروں گا۔ مشاورت کا شکریہ۔

Citizenship — Eligibility Enquiry

This dialogue is between a woman and an Immigration Officer. The woman has been a permanent resident for several years and is enquiring about Australian citizenship eligibility.

Seg 1Immigration Officer
English → LOTE

You've come to discuss your eligibility for Australian citizenship. How long have you had permanent residency?

Seg 2Applicant
LOTE → English

چار سال سے مستقل رہائش ہے۔ شہریت ٹیسٹ کی فکر ہے۔ ٹیسٹ انگریزی میں ہے؟

Seg 3Immigration Officer
English → LOTE

Yes, the test is in English with twenty multiple-choice questions about Australian values, history, and government. You need seventy-five per cent to pass.

Seg 4Applicant
LOTE → English

ناکام ہو جاؤں تو؟ کتنی بار دے سکتا ہوں؟

Seg 5Immigration Officer
English → LOTE

If you fail, you can retake at no extra cost, as many times as needed. Wait at least two days between attempts. Most people pass on the second try.

Seg 6Applicant
LOTE → English

درخواست سے پہلے اور شرائط معلوم ہونی چاہییں؟

Seg 7Immigration Officer
English → LOTE

You must have lived in Australia for at least four years, with the last twelve months as a permanent resident. Short trips overseas are fine if total absence is under twelve months.

Seg 8Applicant
LOTE → English

نہیں، کوئی مجرمانہ تاریخ نہیں۔ لیکن پچھلے سال کام کے لیے تین ماہ بیرون ملک رہا۔ مسئلہ ہے؟

Seg 9Immigration Officer
English → LOTE

Three months away is fine. As long as total time outside Australia is under twelve months in the four-year period, there's no problem.

Seg 10Applicant
LOTE → English

شہری بن جاؤں تو اصل قومیت رکھ سکتا ہوں؟

Seg 11Immigration Officer
English → LOTE

Australia allows dual citizenship. However, whether your home country permits it depends on their laws. I'd recommend checking with your country's embassy before applying.

Seg 12Applicant
LOTE → English

سمجھ آ گئی۔ اگلے ماہ ٹیسٹ کی تیاری شروع کرکے درخواست دائر کروں گا۔ شکریہ۔

Protection Visa — Refugee Claim

This dialogue is between a man and a Migration Agent. The man is a refugee seeking advice about applying for a protection visa in Australia.

Seg 1Migration Agent
English → LOTE

Please take your time. This interview is strictly confidential. Your safety is our top priority. Can you tell me why you fled your home country?

Seg 2Client
LOTE → English

صحافی تھا۔ حکومتی بدعنوانی پر مضامین لکھے اور حکام نے گرفتار کیا۔ چھ ماہ حراست میں رہا۔ رہائی کے بعد دوبارہ گرفتاری کی دھمکی دی۔

Seg 3Migration Agent
English → LOTE

What was your treatment like during detention? Were you subjected to any abuse or torture?

Seg 4Client
LOTE → English

جی، بار بار مارا گیا اور بجلی کے جھٹکے دیے۔ ذرائع بتانے پر مجبور کیا لیکن میں نے انکار کیا۔ ابھی بھی ڈراؤنے خواب آتے ہیں۔

Seg 5Migration Agent
English → LOTE

Thank you for sharing that. How did you come to Australia?

Seg 6Client
LOTE → English

علمی کانفرنس کے ویزا پر آیا۔ جائز طریقے سے داخل ہوا لیکن واپس نہیں جا سکتا۔ واپس جاؤں تو یقیناً قید ہوگا۔

Seg 7Migration Agent
English → LOTE

I understand your situation. Let me explain the process for applying for an Australian protection visa. You can seek refugee status based on a well-founded fear of persecution.

Seg 8Client
LOTE → English

جائزے میں کتنا وقت لگتا ہے؟ عمل کے دوران کام یا تعلیم کر سکتا ہوں؟

Seg 9Migration Agent
English → LOTE

Processing usually takes twelve to eighteen months. When you lodge a protection visa application, you'll be granted a bridging visa that gives you work rights and eligibility for Medicare.

Seg 10Client
LOTE → English

وکیل کی استطاعت نہیں۔ مفت قانونی مدد دستیاب ہے؟

Seg 11Migration Agent
English → LOTE

Yes, free legal assistance is available. I'll refer you to the Refugee Legal Service. They can represent you at the hearing at no cost.

Seg 12Client
LOTE → English

شکریہ۔ یہاں آنے کے بعد پہلی بار محفوظ محسوس ہو رہا ہے۔

Working Holiday Visa — Conditions

This dialogue is between a man and a Migration Agent. The man has just arrived in Australia on a working holiday visa and is being briefed on visa conditions.

Seg 1Migration Agent
English → LOTE

You've just arrived in Australia on a working holiday visa. Congratulations. There are a few things you should understand about the conditions of your visa.

Seg 2Client
LOTE → English

جی، قوانین اچھی طرح سمجھنا چاہتا ہوں۔ ایک آجر کے لیے کتنے عرصے تک کام کر سکتا ہوں؟

Seg 3Migration Agent
English → LOTE

You can work for the same employer for a maximum of six months. If you want to stay longer, you'll need to apply for permission or change employers.

Seg 4Client
LOTE → English

سنا ہے دوسرے سال کا ویزا لینے کے لیے فارم ورک ضروری ہے۔ سچ ہے؟

Seg 5Migration Agent
English → LOTE

Yes. To qualify for a second working holiday visa, you need to complete at least eighty-eight days of specified work in regional areas — such as agriculture, mining, or construction.

Seg 6Client
LOTE → English

کام کا ثبوت کیسے جمع کروں؟ تنخواہ سلپس کافی ہیں؟

Seg 7Migration Agent
English → LOTE

You'll need payslips, a letter from the employer, bank statements, and workers' compensation records. All documents must include the employer's name, ABN, address, and the dates you worked.

Seg 8Client
LOTE → English

ٹیکس کی فکر ہے۔ ٹیکس فائل نمبر کیسے حاصل کروں؟

Seg 9Migration Agent
English → LOTE

You can apply for a TFN online through the ATO website. It usually arrives within twenty-eight days. Without a TFN, you'll be taxed at the highest rate of forty-seven per cent.

Seg 10Client
LOTE → English

سپرانویشن کا کیا؟ آسٹریلیا چھوڑنے پر واپس مل سکتا ہے؟

Seg 11Migration Agent
English → LOTE

Yes, if you permanently leave Australia on a temporary visa, you can claim a Departing Australia Superannuation Payment — known as DASP. Be aware that a withholding tax of thirty-five to sixty-five per cent applies.

Seg 12Client
LOTE → English

سب کچھ سمجھانے کا شکریہ۔ محفوظ اور پُرلطف ورکنگ ہالیڈے چاہتا ہوں۔

Bridging Visa — Travel Permission

This dialogue is between a woman and an Immigration Officer. The woman is on a bridging visa and needs to travel overseas urgently because her mother is ill.

Seg 1Immigration Officer
English → LOTE

You've come to check on your bridging visa conditions. Can you give me your visa number?

Seg 2Visa Holder
LOTE → English

بی وی ای 1234567۔ شریکِ حیات ویزا کی درخواست کا انتظار ہے۔ جاننا ہے ملک سے باہر جا کر واپس آ سکتا ہوں؟

Seg 3Immigration Officer
English → LOTE

Let me check the records. Your Bridging Visa E has work rights, but it does not include travel permission. That means if you leave Australia, you won't be able to re-enter.

Seg 4Visa Holder
LOTE → English

لیکن والدہ وطن میں بیمار ہیں۔ فوری ملنا ہے۔ کچھ نہیں ہو سکتا؟

Seg 5Immigration Officer
English → LOTE

I understand. You can apply for a Bridging Visa B, which includes travel permission. You'll need evidence of the compassionate reason for travel.

Seg 6Visa Holder
LOTE → English

والدہ کی بیماری ہمدردانہ وجہ شمار ہوگی؟

Seg 7Immigration Officer
English → LOTE

Yes, a serious family illness is generally accepted as a compassionate reason. You'll need to include a medical certificate from her doctor, proof of your relationship, and your travel itinerary.

Seg 8Visa Holder
LOTE → English

برجنگ ویزا بی کی فیس کتنی ہے؟ کتنی جلدی عمل ہوتا ہے؟

Seg 9Immigration Officer
English → LOTE

The application fee is around one hundred and sixty-five dollars. Compassionate cases receive priority processing and are usually decided within two to five business days.

Seg 10Visa Holder
LOTE → English

سفر کے دوران شریکِ حیات ویزا کا فیصلہ آ جائے تو؟

Seg 11Immigration Officer
English → LOTE

If your partner visa is granted while overseas on a BVB, you can re-enter on the new visa. Keep all travel documents and medical evidence.

Seg 12Visa Holder
LOTE → English

سمجھ آ گئی۔ آج ہی بی وی بی درخواست دیتا ہوں۔ والدہ کی طبی دستاویزات ای میل سے منگواتا ہوں۔ شکریہ۔

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