NAATI CCL Vietnamese Education & Schooling Practice Dialogues — Worked Examples

Good morning. You've come to enrol your child. Can you tell me the child's year level and age?

Con gái bảy tuổi, sắp tám. Ở trường cũ học lớp hai. Chúng tôi mới chuyển đến đây.

I see. For enrolment, we'll need a birth certificate, immunisation records, a school report from the previous school, and proof of address. Do you have those with you today?

Có giấy khai sinh và chứng minh địa chỉ. Nhưng sổ tiêm đang chờ bác sĩ cũ chuyển. Bảng điểm trường cũ viết bằng ngôn ngữ khác. Có vấn đề không?

The report needs to be translated by a NAATI-accredited translator. I can give you their contact details. We also need her immunisation records before she starts.

Mua đồng phục ở đâu? Trường cũ không có đồng phục.

You can buy uniforms from the school shop, open Tuesdays and Thursdays from eight-thirty to three. Second-hand uniforms are also available at lower cost.

Con gái tôi không nói giỏi tiếng Anh. Có hỗ trợ nào không?

Yes, we have an EAL/D program — English as an Additional Language or Dialect. A specialist teacher works with your child individually several times a week. It's completely free.

Yên tâm rồi. Tôi cũng lo về đi lại. Có xe buýt trường không?

Yes, there's a bus route that covers this area. You can apply for a bus pass through the school's website. It's free with a school travel card.

Cảm ơn. Khi nào con có thể bắt đầu?

Thank you for coming in. I have some concerns about Jamie's behaviour that I'd like to discuss. He's been acting differently lately.

Sao vậy? Ở nhà cháu bình thường mà.

He's become quite withdrawn in class and his concentration has dropped. He's also been spending more time alone during lunch breaks. It's very different from how he was before.

Nhà có thay đổi lớn. Ông bà mất hai tháng trước, cháu rất buồn.

I'm sorry to hear that. That would explain the change in behaviour. The school has a counsellor who can help him process his grief. I can refer him if you give consent.

Tất nhiên, tôi nghĩ sẽ giúp. Điểm có bị ảnh hưởng không?

His maths and reading have dropped a little, but that's understandable given the circumstances. I'll put together an individual support plan to help him catch up.

Cảm ơn. Có gì khác chúng tôi có thể làm không?

A stable routine at home helps a lot. Reading together, keeping a consistent bedtime, and talking to him about anything that might be worrying him at school. Let's meet again in six weeks.

Chúng tôi sẽ làm mỗi tối. Cảm ơn đã quan tâm đến cháu.

You're welcome. Jamie is a wonderful boy and everyone likes him. We'll help him through this period. Please don't hesitate to contact me if you have any concerns.

Cảm ơn. Xin đặt hẹn tư vấn luôn.

Welcome. You have an academic counselling appointment. What seems to be the problem?

Tôi sắp rớt hai trong ba môn. Tôi đang tụt lại và có lẽ xin giúp quá muộn.

It's never too late. Let's look at your options. How are your grades overall this semester? Have you been submitting your assignments?

Phần lớn bài tập đã nộp nhưng điểm thi kém. Tôi hiểu nội dung nhưng thi là hoảng.

Exam anxiety is very common and can be managed. You can attend a preparation workshop, or access free counselling through the university's wellbeing service.

Hỗ trợ gì cụ thể?

Extra time, sitting the exam in a separate room, or permission to take breaks. In your case, you might be allowed rest breaks if you experience panic attacks.

Tôi có thể rút một môn không bị phạt không? Ba môn học kỳ này có lẽ quá nhiều.

The census date has passed, so withdrawal is without fee remission. But with medical evidence, you can apply for late withdrawal without academic penalty.

Có ảnh hưởng đến trợ cấp Centrelink không? Tôi đang nhận trợ cấp sinh viên.

As long as you maintain full-time study, Centrelink isn't affected. If you drop a subject, check with Centrelink first to avoid payment issues.

Được, tôi giữ cả ba và nhận hỗ trợ. Giúp tôi đăng ký workshop được không?

Thank you for coming in. We've arranged this meeting to discuss your son's learning assessment. I'd like to share what we've observed in the classroom.

Tôi hơi lo. Có vấn đề gì không?

Your son is a bright child, but he's been struggling with written tasks and group instructions. I'd recommend a formal assessment by an educational psychologist to find the most effective way to support him.

Nghĩa là gì? Cháu có khuyết tật học tập sao?

Not necessarily. The assessment is about understanding how your child learns. It identifies areas of strength and areas where support is needed. It's not about labelling — it's about finding the best way to help.

Đánh giá có tốn tiền không?

Assessments arranged through the school are free. An educational psychologist comes to the school, observes your child, and conducts tests. There's usually a waiting period of four to six weeks.

Trong khi chờ có hỗ trợ gì không?

Yes, we've already made some adjustments — extra instruction time, use of a computer instead of handwriting, and preferential seating. After the assessment, we'll develop a more comprehensive support plan.

Ở nhà cần làm gì không?

Read together and build confidence through activities he enjoys. If homework becomes stressful, praise effort rather than perfection. I'll send the consent form for the assessment next week.

Được. Cảm ơn đã quan tâm đến con trai tôi.

Welcome to the English language centre. We'll do a placement test to find the right class for your level. Have you studied English before?

Tôi học chút ở nước nhà nhưng không giỏi. Đọc viết được chút nhưng nói hầu như không.

That's fine. The test measures four skills — reading, writing, listening, and speaking. It takes about forty-five minutes. Don't worry if you can't answer everything.

Nếu thi kém có bị đuổi không? Vào lớp thấp nhất thì xấu hổ lắm.

Absolutely not. This isn't a pass or fail test — it's just about finding the right level for you. Whichever level you start at, you'll progress to higher levels at your own pace.

Lớp học mấy giờ? Tôi cần đưa con đi học.

We have daytime and evening classes. The daytime class runs from nine-thirty to twelve-thirty, after school drop-off. Evening classes are twice a week.

Học phí bao nhiêu? Tôi mới đến với visa thường trú.

As a permanent resident, you're entitled to five hundred and ten hours of free English lessons through the Adult Migrant English Program. You need to enrol within six months of arrival.

Tuyệt vời! Tôi không nghĩ miễn phí.

Yes, the Australian Government funds it for eligible migrants. Learning materials are also provided free of charge. Now, let's start the test.

Tôi sẵn sàng. Hơi run nhưng sẽ cố!

Thank you for coming in. Your daughter has reported being bullied by other students. We take this very seriously and want to resolve it together.

Chuyện gì đang xảy ra? Cháu khóc về nhà mỗi ngày và không muốn đi học.

Several students have been making comments about her appearance and took photos of her which they posted on social media with nasty captions.

Đó là bắt nạt mạng! Trường đang làm gì?

We've already taken action. We've identified the students involved and confiscated their devices. Under our anti-bullying policy there are escalating consequences. The posts have been removed and all parents have been contacted.

Học sinh liên quan bị kỷ luật thế nào?

Depending on the severity, consequences range from suspension to a recommendation for expulsion. Cyberbullying falls into the most serious category. The students involved in this incident will receive a three-day suspension.

Còn chăm sóc tinh thần cho con gái tôi thì sao? Cháu mất hoàn toàn tự tin.

The school counsellor will meet with her weekly as part of a resilience-building program. There's also a social skills group at lunchtime. We'll monitor her closely and make sure this doesn't happen again.

Tôi có nên báo cảnh sát không? Đe dọa trên mạng xã hội không phải tội phạm sao?

You have the right to do so. Online harassment and threats can be criminal offences. I'd recommend saving screenshots of the posts as evidence. The school liaison officer can help you with the process.

Tôi muốn được cập nhật hàng tuần cho đến khi giải quyết xong. Tôi không muốn chuyện này tái diễn.

Thank you for coming to the scholarship interview. You've applied for one of our merit-based scholarships. Can you tell me about your motivation?

Tôi sẽ là người đầu tiên trong gia đình vào đại học. Gia đình không khá giả nhưng điểm luôn cao. Không có học bổng thì không đóng nổi học phí.

Your academic record is certainly impressive. What was your ATAR score?

ATAR chín mươi lăm chấm sáu. Tôi tự hào vì đạt được khi vừa đi làm thêm.

That's an outstanding achievement. This scholarship is worth fifteen thousand dollars per year and covers tuition and some living costs. You need to maintain an average grade throughout the three-year course.

Nếu điểm giảm thì mất học bổng không?

One semester of poor grades won't cancel the scholarship. You'll get a warning and support. If it continues for two semesters, there may be further consequences.

Nhận học bổng vẫn đi làm thêm được không? Tôi cần giúp gia đình.

Yes, there are no work restrictions under the scholarship conditions. However, I'd recommend keeping it to around fifteen hours a week to avoid affecting your grades.

Khi nào biết kết quả?

We'll notify you by email within two weeks. If successful, you'll receive the scholarship agreement together with your offer of admission.

Cảm ơn. Học bổng này sẽ thay đổi cuộc đời tôi.