NAATI CCL Vocabulary List

214 terms across the ten CCL topic domains, each with a plain-English explanation and a translation in your language. Pick your language once — the page remembers it.

Last updated

The vocabulary you need for the NAATI CCL test is everyday Australian community-services language. The 214 terms below are organised into ten practice domains — health, legal, immigration, education, community services, housing, employment, insurance, consumer and banking — spanning the subject areas NAATI publishes for the test.

Terms
214
Topic domains
10
Languages
31

The vocabulary list

Each domain below shows 5 of its terms with a plain-English explanation. Choose your language to see the term and its meaning translated into your language alongside. A free account unlocks the full 214-term list with flashcards, review queues, and a PDF download.

Get the free PDF list

Your choice is remembered for next time.

Health & Medical

5 of 37 terms
GP (General Practitioner)
A local doctor who treats general health issues
Hindiजनरल प्रैक्टिशनर
Mandarin全科医生
Punjabiਜੀ.ਪੀ. (ਜਨਰਲ ਪ੍ਰੈਕਟੀਸ਼ਨਰ)
Nepaliसामान्य चिकित्सक
specialist
A doctor who focuses on a specific medical area
Hindiविशेषज्ञ
Mandarin专科医生
Punjabiਮਾਹਿਰ
Nepaliविशेषज्ञ
referral
A letter from a GP to see a specialist
Hindiरेफरल
Mandarin转诊信
Punjabiਰੈਫਰਲ
Nepaliरेफरल
prescription
A doctor's written order for medicine
Hindiप्रिस्क्रिप्शन
Mandarin处方
Punjabiਨੁਸਖ਼ਾ
Nepaliप्रेस्क्रिप्सन
dosage
The amount of medicine to take
Hindiखुराक
Mandarin剂量
Punjabiਖ਼ੁਰਾਕ
Nepaliमात्रा

Immigration & Settlement

5 of 20 terms
visa
Official permission to enter and stay in a country
Hindiवीज़ा
Mandarin签证
Punjabiਵੀਜ਼ਾ
Nepaliभिसा
subclass
The specific type/number of an Australian visa
Hindiसबक्लास
Mandarin子类别
Punjabiਸਬਕਲਾਸ
Nepaliसबक्लास
permanent residency
The right to live in a country permanently
Hindiस्थायी निवास (पीआर)
Mandarin永久居留权
Punjabiਸਥਾਈ ਨਿਵਾਸ
Nepaliस्थायी बसोबास
citizenship
Full legal membership of a country
Hindiनागरिकता
Mandarin公民身份
Punjabiਨਾਗਰਿਕਤਾ
Nepaliनागरिकता
skilled migration
Immigration pathway based on professional skills
Hindiकुशल प्रवासन
Mandarin技术移民
Punjabiਹੁਨਰ ਅਧਾਰਤ ਪ੍ਰਵਾਸ
Nepaliदक्ष आप्रवासन

Education & Schooling

5 of 19 terms
enrolment
The process of registering at a school or course
Hindiनामांकन
Mandarin注册
Punjabiਦਾਖ਼ਲਾ
Nepaliभर्ना
immunisation records
Documents showing which vaccines a child has received
Hindiटीकाकरण रिकॉर्ड
Mandarin疫苗接种记录
Punjabiਟੀਕਾਕਰਨ ਰਿਕਾਰਡ
Nepaliखोप रेकर्ड
birth certificate
An official document recording a person's birth
Hindiजन्म प्रमाणपत्र
Mandarin出生证明
Punjabiਜਨਮ ਸਰਟੀਫਿਕੇਟ
Nepaliजन्म प्रमाणपत्र
special needs
Additional support required for learning or disability
Hindiविशेष ज़रूरतें
Mandarin特殊需求
Punjabiਵਿਸ਼ੇਸ਼ ਲੋੜਾਂ
Nepaliविशेष आवश्यकता
IEP
Individual Education Plan — a customised learning plan for a student with special needs
Hindiआईईपी
MandarinIEP
PunjabiIEP
Nepaliआईईपी

Community & Social Services

5 of 20 terms
Centrelink
Australian government agency providing welfare payments
Hindiसेंटरलिंक
MandarinCentrelink
PunjabiCentrelink
Nepaliसेन्टरलिंक
JobSeeker Payment
Welfare payment for unemployed people actively looking for work
Hindiजॉबसीकर पेमेंट
Mandarin求职者津贴
PunjabiJobSeeker ਭੁਗਤਾਨ
Nepaliजबसिकर पेमेन्ट
Family Tax Benefit
Payment to help families with the cost of raising children
Hindiफ़ैमिली टैक्स बेनिफ़िट
Mandarin家庭税务福利金
Punjabiਫੈਮਿਲੀ ਟੈਕਸ ਬੈਨੀਫ਼ਿਟ
Nepaliफ्यामिली ट्याक्स बेनिफिट
redundancy
Losing a job because the role is no longer needed
Hindiछंटनी
Mandarin裁员
Punjabiਰਿਡੰਡੈਂਸੀ
Nepaliपद कटौती
severance pay
Payment given when employment ends due to redundancy
Hindiसेवरेंस पे
Mandarin遣散费
Punjabiਸੇਵਰੈਂਸ ਪੇ
Nepaliविच्छेद भुक्तानी

Employment & Workplace

5 of 20 terms
forklift licence
A licence required to operate a forklift
Hindiफ़ोर्कलिफ़्ट लाइसेंस
Mandarin叉车执照
Punjabiਫ਼ੋਰਕਲਿਫ਼ਟ ਲਾਇਸੈਂਸ
Nepaliफोर्कलिफ्ट लाइसेन्स
WHS
Work Health and Safety — laws protecting workers from injury
Hindiडब्ल्यूएचएस
Mandarin工作健康与安全
PunjabiWHS
Nepaliडब्ल्युएचएस
PPE
Personal Protective Equipment — safety gear like helmets, gloves, goggles
Hindiपीपीई
Mandarin个人防护装备
PunjabiPPE
Nepaliपीपीई
unfair dismissal
Being fired without a valid reason
Hindiअनुचित बर्खास्तगी
Mandarin不公平解雇
Punjabiਗ਼ੈਰ-ਵਾਜਬ ਬਰਖ਼ਾਸਤਗੀ
Nepaliअन्यायपूर्ण बर्खास्ती
Fair Work Commission
Australian government body that resolves workplace disputes
Hindiफ़ेयर वर्क कमीशन
Mandarin公平工作委员会
Punjabiਫ਼ੇਅਰ ਵਰਕ ਕਮਿਸ਼ਨ
Nepaliफेयर वर्क कमिसन

Insurance

5 of 19 terms
premium
The amount you pay regularly for insurance
Hindiप्रीमियम
Mandarin保费
Punjabiਪ੍ਰੀਮੀਅਮ
Nepaliप्रिमियम
excess
The amount you pay out of pocket before insurance covers the rest
Hindiएक्सेस
Mandarin免赔额
Punjabiਐਕਸੈੱਸ
Nepaliएक्सेस
claim
A request to an insurer for payment after a loss or incident
Hindiक्लेम
Mandarin理赔
Punjabiਦਾਅਵਾ
Nepaliदाबी
policy
The insurance contract document
Hindiपॉलिसी
Mandarin保单
Punjabiਪਾਲਿਸੀ
Nepaliपोलिसी
total loss
When a vehicle or property is damaged beyond repair
Hindiटोटल लॉस
Mandarin全损
Punjabiਕੁੱਲ ਨੁਕਸਾਨ
Nepaliपूर्ण हानि

Consumer Affairs

5 of 18 terms
Australian Consumer Law
Federal law protecting consumers' rights when buying goods and services
Hindiऑस्ट्रेलियन कंज़्यूमर लॉ
Mandarin澳大利亚消费者法
Punjabiਆਸਟ੍ਰੇਲੀਅਨ ਕੰਜ਼ਿਊਮਰ ਲਾਅ
Nepaliअस्ट्रेलियन कन्ज्युमर लअ
refund
Getting your money back for a returned product
Hindiरिफ़ंड
Mandarin退款
Punjabiਵਾਪਸੀ
Nepaliफिर्ता
warranty
A promise that a product will work for a certain period
Hindiवारंटी
Mandarin保修
Punjabiਵਾਰੰਟੀ
Nepaliवारेन्टी
consumer guarantee
Rights under Australian law that products must be of acceptable quality
Hindiउपभोक्ता गारंटी
Mandarin消费者保障
Punjabiਖ਼ਪਤਕਾਰ ਗਰੰਟੀ
Nepaliउपभोक्ता ग्यारेन्टी
major failure
A serious problem that makes a product unsafe or unfit for purpose
Hindiमेजर फ़ेल्योर
Mandarin重大故障
Punjabiਵੱਡੀ ਖ਼ਰਾਬੀ
Nepaliप्रमुख विफलता

Housing & Accommodation

5 of 19 terms
bond
A security deposit paid at the start of a rental agreement
Hindiबॉन्ड
Mandarin押金
Punjabiਬੌਂਡ
Nepaliबण्ड
condition report
A document recording the state of a property at the start of a lease
Hindiकंडीशन रिपोर्ट
Mandarin状况报告
Punjabiਕੰਡੀਸ਼ਨ ਰਿਪੋਰਟ
Nepaliअवस्था रिपोर्ट
fair wear and tear
Normal deterioration from everyday use
Hindiसामान्य टूट-फूट
Mandarin合理磨损
Punjabiਸਧਾਰਨ ਘਸਾਰ
Nepaliसामान्य खिइराइ
rent increase
When a landlord raises the amount of rent
Hindiकिराया वृद्धि
Mandarin涨租
Punjabiਕਿਰਾਇਆ ਵਾਧਾ
Nepaliभाडा वृद्धि
eviction
Being forced to leave a rental property
Hindiबेदखली
Mandarin驱逐
Punjabiਬੇਦਖ਼ਲੀ
Nepaliनिष्कासन

Financial & Banking

5 of 20 terms
savings account
A bank account that earns interest on your money
Hindiसेविंग्स अकाउंट
Mandarin储蓄账户
Punjabiਬੱਚਤ ਖ਼ਾਤਾ
Nepaliबचत खाता
transaction account
An everyday bank account for deposits, withdrawals, and payments
Hindiट्रांज़ैक्शन अकाउंट
Mandarin活期账户
Punjabiਲੈਣ-ਦੇਣ ਖ਼ਾਤਾ
Nepaliलेनदेन खाता
interest rate
The percentage charged or earned on borrowed or saved money
Hindiब्याज दर
Mandarin利率
Punjabiਵਿਆਜ ਦਰ
Nepaliब्याज दर
fixed rate
An interest rate that stays the same for a set period
Hindiफ़िक्स्ड रेट
Mandarin固定利率
Punjabiਸਥਿਰ ਦਰ
Nepaliस्थिर दर
variable rate
An interest rate that can change over time
Hindiवेरिएबल रेट
Mandarin浮动利率
Punjabiਪਰਿਵਰਤਨਸ਼ੀਲ ਦਰ
Nepaliपरिवर्तनशील दर

How is vocabulary tested in the NAATI CCL test?

The CCL test never asks you to define a word. Vocabulary is tested indirectly: each dialogue drops terms like referral, bail or superannuation into a conversation, and you have to carry their meaning into the other language within a few seconds. If you do not know a term, you cannot pause to look it up — you either paraphrase it accurately or lose marks for an omission or distortion.

That is why the useful unit to study is not a long dictionary list but the working set of community-services terms that actually appear in dialogues: the names of Australian systems (Medicare, Centrelink, bond, bulk billing), the people in them (GP, caseworker, landlord), and the actions around them (lodge a claim, issue a fine, renew a lease). The 214 terms on this page are organised into ten practice domains spanning the subject areas NAATI publishes, with that working-set focus.

Knowing the English term is only half the job — you also need a reliable equivalent in your language that a non-expert would understand. A technically correct but obscure translation of “referral” can still cost you marks if it would confuse the patient in the dialogue.

How should I study CCL vocabulary?

Work domain by domain rather than alphabetically. Pick one domain a week, learn the terms in both directions (English → your language and back), then test yourself inside real dialogue practice — recognising a word on a list is much easier than producing its equivalent mid-interpretation, and the gap between the two is where marks are lost.

If it helps to hear the terms before you drill them, the short video below walks through sixteen must-know terms from this list — Centrelink, Medicare, bulk billing, super, bond, AVO and more — and covers the one rule that saves the most study time: proper nouns like Centrelink and Medicare keep their English names, while nearly everything else is said in your language.

Beyond that starting set, flashcards with spaced repetition work well for the recognition half. For the production half, there is no substitute for interpreting full dialogues under time pressure and checking which terms you fumbled. A free Lingo Copilot CCL account includes the full 214-term list with flashcards and review queues, plus practice dialogues that use these terms in context.

Vocabulary FAQ

What vocabulary do I need for the NAATI CCL test?
You need everyday terms from Australian community services rather than academic or literary language: medical consultations, Centrelink and government services, legal matters, housing, employment, banking, insurance, education and consumer issues. The test never asks for definitions — dialogues simply use these terms, and you interpret them in context.
Do I need to memorise an exact translation for every term?
No. The CCL test is scored on meaning, so an accurate paraphrase is acceptable. But hesitating over a common term costs you time and fluency, and names of Australian institutions (Medicare, Centrelink, bond) are usually kept in English with a brief explanation in your language — knowing the conventional rendering saves you marks.
What subject areas does the NAATI CCL test cover?
NAATI lists twelve subject areas: business, consumer affairs, employment, health, immigration and settlement, legal, community, education, financial, housing, insurance, and social services. This list groups those everyday scenarios into ten practice domains, so building vocabulary across all ten prepares you for any of them.
Is this vocabulary list free?
Yes. This page shows five terms per domain with explanations and translations. A free Lingo Copilot CCL account unlocks the full list of 214 terms in all 31 languages, flashcards with spaced-repetition review, and a PDF download — no payment required.
Which languages are the translations available in?
The vocabulary list is translated into 31 languages: Arabic, Bengali, Cantonese, Filipino, Gujarati, Hindi, Hungarian, Igbo, Indonesian, Japanese, Kannada, Korean, Malay, Malayalam, Mandarin, Marathi, Nepali, Persian, Portuguese, Punjabi, Russian, Sinhala, Spanish, Swahili, Tamil, Telugu, Thai, Turkish, Urdu, Vietnamese and Yoruba.
Can I download the NAATI CCL vocabulary list as a PDF?
Yes — with a free account you can download the full 214-term vocabulary list as a PDF in English plus your language, or export just the terms you select, or your own flashcard deck. The download lives on the vocabulary page inside the app.

Practise the vocabulary in real dialogues

A free account includes the full 214-term list with flashcards, plus a free practice test with instant AI feedback.

Start Free Practice Test

No credit card required. Free practice test included.

Topic domains covered: Health & Medical, Legal & Justice, Immigration & Settlement, Education & Schooling, Community & Social Services, Employment & Workplace, Insurance, Consumer Affairs, Housing & Accommodation, Financial & Banking.

Translation languages: Arabic, Bengali, Spanish, Persian, Filipino, Gujarati, Hindi, Hungarian, Indonesian, Igbo, Japanese, Kannada, Korean, Malayalam, Marathi, Malay, Nepali, Punjabi, Portuguese, Russian, Sinhala, Swahili, Tamil, Telugu, Thai, Turkish, Urdu, Vietnamese, Yoruba, Cantonese, Mandarin.